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Privacy statement (EU)

Privacy statement (EU)

This privacy statement was last updated on 2 May 2024 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you via https://123helikoptervluchten.nl/en. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 Contact - Through phone, mail, email and/or webforms

For this purpose we use the following data:

  • A first and last name
  • An email address
  • A telephone number
  • IP address

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We determine the retention period according to fixed objective criteria: The statutory maximum

1.2 Payments

For this purpose we use the following data:

  • A first and last name
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

The basis on which we may process these data is:

It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party.

Retention period

We determine the retention period according to fixed objective criteria: The statutory maximum

1.3 Registering an account

For this purpose we use the following data:

  • A first and last name
  • An email address
  • IP address

The basis on which we may process these data is:

It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party.

Retention period

We determine the retention period according to fixed objective criteria: The statutory maximum

1.4 To support services or products that a customer wants to buy or has purchased

For this purpose we use the following data:

  • A first and last name
  • An email address
  • IP address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

The basis on which we may process these data is:

It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party.

Retention period

We determine the retention period according to fixed objective criteria: The statutory maximum

1.5 To be able to comply with legal obligations

For this purpose we use the following data:

  • A first and last name
  • An email address
  • IP address

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We determine the retention period according to fixed objective criteria: The statutory maximum

1.6 Compiling and analysing statistics for website improvement.

For this purpose we use the following data:

  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • IP address

The basis on which we may process these data is:

It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party.

Retention period

We determine the retention period according to fixed objective criteria: The statutory maximum

1.7 To be able to offer personalised products and services

For this purpose we use the following data:

  • A first and last name
  • An email address
  • IP address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

The basis on which we may process these data is:

It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party.

Retention period

We determine the retention period according to fixed objective criteria: The statutory maximum

1.8 Deliveries

For this purpose we use the following data:

  • A first and last name
  • A home or other physical address, including street name and name of a city or town
  • An email address

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We determine the retention period according to fixed objective criteria: The statutory maximum

2. Sharing with other parties

We only share this data with processors and with other third parties for which consent must be obtained.

Processors

Name: Google Analytics
Country: 
Purpose: 
Name: Google Tag Manager
Country: 
Purpose: 

Third parties

Name: Trengo
Country: Netherlands
Purpose: Chat and CRM functionality
Dates: [dates] Name: YouTube
Country: [country]
Purpose: 
Dates: [dates] Name: Microsoft Clarity
Country: [country]
Purpose: 
Dates: [dates]

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie policy. 

4. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a data Processing Agreement with Google.

Google may not use the data for any other Google services.

The inclusion of full IP addresses is blocked by us.

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

6. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

9. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

10. Contact details

123Helicopter flights
Vliersingel 30
Netherlands
Website: https://123helikoptervluchten.nl/en
Email: info@123helikoptervluchten.nl
Phone number: 070-7007878

Annex

WooCommerce

This sample text contains the basics about what personal data your shop may collect, store and share, as well as who may have access to this data. Depending on which settings are enabled and which additional plugins are used, the specific information shared by your shop may vary. We recommend that you seek advice from a legal professional when deciding what information to include in your privacy policy.

We collect information about you during the checkout process in our shop.

What we collect and store

When you visit our site, we collect the following data:

  • Products viewed by you: for example, we use this data to show you products you have recently viewed
  • Location, IP address and browser type: we use this data to calculate tax surcharges and shipping costs
  • Shipping address: we ask you to enter this information so that we can, for example, calculate shipping costs before you place an order and then ship the order to you!

We also use cookies to store products in your shopping cart as you browse our site.

Note: You can detail your cookie policy and add a link to that section here.

When you purchase products from us, we ask you to provide information including your name, billing address, shipping address, e-mail address, phone number, credit card/payment details and optional account information, such as a username and password. We use this information for the following purposes:

  • To send you information about your account and order
  • To respond to your requests, including refunds and complaints
  • To process payments and prevent fraud
  • To set up your account for our shop
  • Comply with any legal obligations we have, such as calculating taxes
  • To improve our retail offer
  • To send marketing messages to you, if you choose to do so

If you create an account, your name, address, e-mail address and phone number will be used to automatically fill in the checkout details for future orders.

In general, we store information about you for as long as we need it for the purpose for which we collect and use it. We are not legally required to keep it. For example, we keep order information for XXX years for tax and accounting purposes. This information includes your name, e-mail address, and billing and shipping address.

We will also save comments or reviews, if you leave them.

Who from our team has access

Members of our team have access to the information you have submitted to us. For example, both Administrators and Store Managers have access to:

  • Order information, such as products purchased, date of purchase and delivery address, and
  • Customer information, such as your name, e-mail address, shipping and payment information.

Our team members have access to this information to complete orders, process orders, issue refunds and provide you with support.

What we share with others

Data we share is with Google Analytics, Google Tag Manager, Mollie as a gateway for payments, Stripe for Apple Pay payments and Trengo for chat and CRM communications. 

Payments

We accept payments via iDEAL, Creditcard & Klarna. When processing payments, some data is transferred to iDEAL, Creditcard or Klarna. This includes information necessary to process or support the payment, such as the total amount of the purchase and invoice details.

 

Solid Security

What personal data we collect and why we collect it

Cookies

Suggested text: A cookie named "itsec_interstitial_browser" is created to track a user's login process to implement enhanced security features.

Security Logs

Suggested text: The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 15 days.

Who we share your data with

When running Security Check, solidwp.com will be contacted as part of a process to determine if the site supports TLS/SSL requests. No personal data is sent to solidwp.com as part of this process. Requests to solidwp.com include the site's URL. For solidwp.com privacy policy details, please see the SolidWP Privacy Policy.

Suggested text: This site is scanned for potential malware and vulnerabilities by the SolidWP Site Scanner. We do not send personal information to the scanner; however, the scanner could find personal information posted publicly (such as in comments) during the scan.

In order to ensure file integrity, Solid Security pulls data from wordpress.org, solidwp.com, ithemes.com and amazonaws.com. No personal data is sent to these sites. Requests to wordpress.org include the WordPress version, the site's locale, a list of installed plugins, and a list of each plugin's version. Requests to solidwp.com and amazonaws.com include the installed SolidWP products and their versions. For wordpress.org privacy policy details, please see the WordPress Privacy Policy. For solidwp.com privacy policy details, please see the SolidWP Privacy Policy. Requests to amazonaws.com are to retrieve content added and managed by SolidWP which is covered by the Amazon Web Services Data Privacy policy.

How long we retain your data

Suggested text: Security logs are retained for 15 days.

Where we send your data

Suggested text: This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by solidwp.com. For privacy policy details, please see the SolidWP Privacy Policy.

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